Where things are (Letters)
Queue: the claims you're writing letters for.
- Notice of Loss, Contacts, Documents: the facts the letter relies on.
- Policy & Coverage: the policy language and the coverage decision the letter must follow.
- Letters: pick the letter from the Letter menu, draft it (Write letter, Fill fields only, Revise) or paste or upload one; ⚖ Letter review; Approval & mailing; your templates and signature block.
- Notes, History.