Getting help and what Claimsfy Support can do

Open 👤 → 🛟 Get help inside Claimsfy. Support then knows your workspace and, with your company's connection turned on, can:

• check your workspace: AI key, email delivery, sign-ins and lockouts, storage, recent errors
• fix common problems after your administrator approves: send a sign-in or password reset email, reset two-step sign-in, clear sign-in lockouts, retry stuck emails
• send a test email to you

Checks never read claim files. Fixes always wait for an administrator's approval in your own workspace. Anything Support can't solve goes to the Claimsfy team with the full case.