Help center / Claimsfy Field

Sending the inspection back to a desk or TPA on another system (Field)

Claimsfy Field

When an assignment comes from a desk or TPA that doesn't share your Claimsfy, open the claim's Inspection tab and choose 📦 Send inspection back.

  • One package: the photos with their labels, the sketch, the estimate, the narrative, the field notes and checklist, and your invoices for the claim (PDF). Untick anything you don't want to send.
  • Send it now: paste the send-back link the desk gave you (it ends in /r/ and a code). The package goes straight into their claim, and the assignment can be marked Inspection completed or Report submitted.
  • Or download it (a .cfyinsp.zip) and upload it in the desk's vendor portal, or email it. It opens in any software: a photos folder, estimate.csv, narrative.txt and the field notes. A Claimsfy desk imports it into the claim in one click.
  • Need PDFs instead? Reports → ⬇ Complete claim file gives the photo report, estimate and narrative as PDFs.