Help center / Claimsfy Desk

Off-site backups (Desk)

Claimsfy Desk

Every night the workspace copies its data folder (claims, photos, documents, users, settings and history) to S3-compatible storage you own, separate from Render. Render's own daily disk snapshots, kept 7 days, keep working alongside.

  • How long: every night's backup is kept for 90 days, and the backup from the 1st of each month for 7 years (BACKUP_DAILY_DAYS, BACKUP_MONTHLY_YEARS). Photos and files are stored once, so each night adds only what's new. A file deleted in Claimsfy stays in the backup until no kept backup needs it.
  • Encrypted: with BACKUP_ENCRYPTION_KEY set, every file is encrypted (AES-256-GCM) before it leaves the workspace. Keep the key in your password manager: the backups can't be restored without it.
  • Set it up: create a private bucket (AWS S3, Backblaze B2, Cloudflare R2 or Wasabi) and an access key limited to that bucket. In Render → the service → Environment, add BACKUP_S3_ENDPOINT (for example https://s3.us-east-1.amazonaws.com, https://s3.us-west-004.backblazeb2.com or https://<account id>.r2.cloudflarestorage.com), BACKUP_S3_REGION (us-east-1, us-west-004, or auto for R2), BACKUP_S3_BUCKET, BACKUP_S3_KEY, BACKUP_S3_SECRET and BACKUP_ENCRYPTION_KEY, then save. Each workspace gets its own folder in the bucket, named after APP_URL (or set BACKUP_PREFIX), so one bucket can hold every workspace.
  • Check it: 👤 → 🗄 Backups (administrators) shows the last backup, how many files are kept off-site, where they're stored, and Back up now. A failed backup is recorded in History, and Claimsfy Support's monitoring tells the Claimsfy team.
  • Restore: with the same settings, node server/backup.js list shows the days you can restore, and node server/backup.js restore 2026-10-15 /restore downloads that day into an empty folder (in Render → the service → Shell, or on any computer with Node). Stop the workspace, replace the contents of DATA_DIR with the restored folder, and start it again.
  • Storage: each workspace starts with a 50 GB disk. Claimsfy Support grows it before it fills when it has a Render API key and the workspace's disk ID (see the Claimsfy Support README).