Help center / Workspace and hosting

Claimsfy won't open or the workspace is down

Every edition
  1. Check the Claimsfy status page for a known incident.
  2. Administrator: open Render → your Claimsfy service. If it says Failed or Suspended, open the latest deploy log. A service with a full disk or no credit stops.
  3. Manual Deploy → Restart fixes most stuck services.
  4. Claimsfy Support watches every registered workspace and opens a ticket automatically when one stops answering.

Your data stays in the service's disk (DATA_DIR) through restarts and redeploys.