Forgot password or the reset email didn't arrive
- On the sign-in page, click Forgot your password? and enter your username or email.
- The Choose a new password link works once, for 1 hour. Check spam or junk.
- Each account gets at most 3 reset emails an hour.
No email? Your company's email delivery may not be set up: your administrator can reset your password in 👥 Manage users, or Claimsfy Support can ask them to approve sending you a reset email. The page says the same thing whether or not an account exists, for security.